Sales Associate (Long Beach Office)

Sales Associate will be responsible for the selling of ACT testing services, by maintaining current client relationships and developing new relationships with prospective clients. This individual will be able to elevate company standards, achieve sales goals and meet client’s expectations. The Sales Associate is also responsible for duties that are requested by their supervisor.

Responsibilities will include, but are not limited to:

  • Creating quotes for new and existing customers
  • Creating sales projections based off quotes and other customer communication
  • Coordinating with lab and customer to ensure testing is being conducted properly
  • Working with Finance department to create invoices
  • Sending test reports to customers
  • Garnering prospective Clients
  • Telemarketing and emailing prospective clients from lists and selling ACT testing services
  • Sales monthly and yearly reporting of sales projections to ACT USA
  • Achieving the monthly, quarterly, and yearly sales goals set by ACT President
  • Attending tradeshows
  • Following up on outstanding invoices after 30, 60 and 90 days

Requirements:

  • 6-8 years of sales experience
  • Bachelor’s degree or equivalent experience is required
  • Bicycle and Outdoor Sporting Goods experience a plus
  • Computer literate
  • Type 75 wpm
  • Excellent verbal and written communication skills
  • Ability to multi-task efficiently

Compensation: Salary range available on request and based on experience.

Please direct your cover letter and resume to: hr@act-lab.com or submit your resume below.

Apply Now

Sales Associate (Taiwan Office)

Sales responsibilities include account management, fielding inquiries, effective communication of testing process and progress between client contacts and testing departments, work to fulfill sales campaigns and meet projections.

Primary candidates should be effective communicators online, phone, and in person, possess strong organizational, communication skills and a willingness to learn and help to assist customers to effectively manage compliance testing and plans. MS office, CRM sales systems and database management skills highly recommended. Knowledge of production processes, current safety and compliance regulations, and experience within industries that ACT serves all are also a plus.

Responsibilities will include, but are not limited to:

  • Creating quotes for new and existing customers
  • Providing service current ACT clients
  • Creating sales projections based off quotes and other customer communication
  • Coordinating with lab and customer to ensure testing is being conducted properly
  • Working with Finance department to create invoices
  • Sending test reports to customers
  • Garnering prospective Clients
  • Telemarketing and emailing to prospective new clients from lists, selling ACT testing services to Taiwan domestic manufacturers and overseas customers (Example Products: Helmet, Bicycle, Scooter, Toy, Apparel, Chemical and others)
  • Sales monthly and yearly reporting of sales projections to ACT USA
  • Achieving the monthly, quarterly, and yearly sales goals set by ACT President
  • Attending tradeshows

Requirements:

  • College or Bachelor above Education
  • At least 3 years’ work experience of Sales area, Bicycle/Helmets/Chemical/Toy… Industry Related experiences will be preferred
  • Excellent verbal and written communication skills
  • Team player with a positive service-oriented attitude
  • Works well under pressure
  • Good command of the English language— speaking, reading and writing skills a plus

Compensation: Salary range available on request and based on experience.

This is a full-time position based out of our Taichung, Taiwan office.

Please direct your cover letter and resume to: hr@act-lab.com or submit your resume below.

Apply Now

Lab Techinician (Taiwan Office)

Looking for a full-time general laboratory technician to assist staff and engineers with their daily workload. Tasks will include, but not limited to, maintaining work/test areas, data/spreadsheet/computer work. Knowledge of Microsoft Office a plus. Some mechanical experience needed. Some work maybe physical in nature. Previous experience in the bicycle industry is a plus.

Candidates should possess strong organizational skills, excellent written and verbal communication, and a willingness to learn and assist the team. MS office, database management skills highly recommended.  Knowledge of production processes, current safety and compliance regulations, and experience within industries that ACT serves all are also a plus.

Responsibilities will include, but are not limited to:

  • Bicycle assembly
  • Test fixture set up and maintenance

Requirements:

  • Able to prioritize and handle multiple tasks at once
  • Self-starter, reliable and customer oriented
  • Bicycle and outdoor sports experience a plus
  • Discretion and excellent judgment in regards to confidential information
  • Highly organized and be extremely detail oriented

Compensation: Salary range available on request and based on experience.

Please direct your cover letter and resume to: hr@act-lab.com or submit your resume below.

Apply Now

Technical Report Writer (Taiwan Office)

Primary Report Writer duties include compilation of test results into formal client reports, and maintaining documents between a local server and web-based file sharing solutions. Must be able to manage data and effectively communicate with both internal and external customers verbally and in writing.

Candidates should possess strong organizational skills, technical comprehension and critical eye for detail. MS Office, experience within or understanding of laboratory processes, laboratory information, and/or experience within the industries that ACT Lab serves are a plus.

Responsibilities will include, but are not limited to:

  • Create, edit and finalize formal test reports
  • Strong command of spelling, grammar and punctuation
  • File and document management
  • Develop and maintain report templates and internal reference documents

Requirements:

  • Proficient in English
  • Experience with Microsoft Office Suite (Excel, Word, and Outlook) and Adobe Acrobat
  • Able to prioritize and handle multiple tasks at once
  • Self-starter, reliable and customer oriented
  • Bicycle and outdoor sports experience a plus
  • Discretion and excellent judgment in regards to confidential information
  • Highly organized and be extremely detail oriented

Compensation: Salary range available on request and based on experience.

Please direct your cover letter and resume to: hr@act-lab.com or submit your resume below.

Apply Now